Contact & Grievances
Last updated 15 October 2026
The short version
- One inbox for everything: asyncasad@gmail.com.
- Complaints are acknowledged within 24 hours. Rule-breaking content is dealt with within 72 hours, everything else within 15 days.
- Send account requests from the email you signed up with, so we know it's you.
Help and feedback
Questions, bugs, ideas: email asyncasad@gmail.com. synclyfe is run by one person, so replies can take a day or two.
Grievance Officer
As required by the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection Act, 2023, complaints about content on synclyfe or about your personal data can be sent to:
- Grievance Officer: Pathan Asadkhan
- Email: asyncasad@gmail.com
- Location: Vadodara, Gujarat, India
We acknowledge every complaint within 24 hours. Reports made in the app are acknowledged straight away, with a reference number. Then:
- intimate images of someone shared without their consent are removed within 24 hours of a complaint by the person shown, or someone acting for them;
- requests to remove content that breaks our rules are acted on within 72 hours;
- all other complaints are resolved within 15 days.
If you’re not satisfied with how a complaint about your personal data was handled, you can complain to the Data Protection Board of India.
Your data and your account
You can delete your whole account yourself in Settings → Delete account. To see, correct or delete specific personal data, or nominate someone to act for you, email asyncasad@gmail.com from the address on your account. Tell us your username and what you’d like done. Details are in our Privacy Policy.
Report a sync or a person
The quickest way is in the app: tap ⋯ on the sync, category or profile and choose Report. To report by email instead, include:
- the link to the sync, category or profile (copy it from the address bar);
- what’s wrong, and which of our guidelines it breaks;
- if it’s about you, how you’re connected to it.
Copyright complaints
If something on synclyfe uses your work without permission, email asyncasad@gmail.com with:
- your name and contact details;
- what work you own, and proof or a link to the original if you can;
- the link to the content on synclyfe;
- a statement that you believe in good faith it’s used without permission, and that the information you’ve given is accurate and you are the owner or authorised to act for them.
We remove infringing content and may remove accounts that repeatedly infringe. If your content was removed and you believe that was a mistake, email us to ask for a review.